At leatheraprons.us, we want your shopping experience to be smooth from checkout to delivery. This Shipping Policy explains how we calculate delivery costs, how long orders take to arrive, and what to expect once your parcel is on its way.

Delivery Costs & Timeframes

Delivery Costs

  • Delivery costs are calculated based on the total weight of your order, including products and packaging.
  • We do not add any extra handling fees. Any applicable taxes or duties are applied according to local regulations at checkout or by customs.

Standard Delivery

  • We aim to deliver standard orders within 8–10 working days, depending on your location and courier availability.

Customised & Made-to-Order Items

  • For tailor-made or customised items, please allow approximately 3–4 weeks for production and delivery.
  • We will notify you if there are any unexpected delays.

Important

  • Delivery times are estimates and may vary based on your shipping address, courier performance, customs processing (for international orders) and seasonal demand.

Shipping Restrictions

  • We are unable to deliver to PO Boxes with any of our delivery services. Please provide a full physical address at checkout.
  • The contents of your order and your delivery postcode will determine which delivery options are available at checkout.

Returns & Exchanges – Shipping Aspect

Please refer to our full Returns & Exchanges Policy for detailed terms.

  • Returns: If you choose to return an item, it must be sent back to us at your own cost and risk, unless otherwise agreed due to a fault or error on our side.
  • Exchanges: Only defective or incorrect items will be considered for exchange under the shipping policy. All other exchanges follow our standard returns and re-order process.

Tracking Your Order

Once your parcel has been dispatched:

  • You will receive an email with tracking details.
  • We work with trusted carriers such as DHL and FedEx, so you can follow your shipment from dispatch through to delivery.
  • Tracking links will allow you to see real-time updates on your parcel’s progress.

Terms & Conditions

For more detailed information on shipping, delivery, liability and related matters, please refer to our full Terms & Conditions page on leatheraprons.us.

Need Help?

If you have any questions about your shipment, delivery options or tracking information, please contact our customer service team via our Contact page or email support (as listed on our website). We’re here to help ensure your order reaches you as smoothly and quickly as possible.